Replacement Parts

Replacement parts

A worn part should cost you an afternoon, not three weeks

Parts and wear items stocked in the US and sized to ship overnight. Send your serial number and what you need, and we'll verify fitment before we quote.

How it works

Fitment verified before we quote

Configurations vary — deck size, wheel type, attachments, and build date all affect which part is correct. Rather than have you guess from a diagram, we check the part against your serial number first. It is the difference between one shipment and three.

Send the serial

Your serial number plus a description of the part or the symptom. A photo helps if you are not sure what it is called.

We verify and quote

We confirm the correct part for your build and come back with pricing and lead time — usually within one business day.

Equipment down?

Mark the request urgent and we'll prioritize it. Tell us the unit is out of service and we will treat it that way.

Commonly requested

Wear parts and assemblies

  • Battery packs and spare 48V packs with UL-rated cells
  • Motors and drive components
  • Throttle assemblies and controls
  • Wheels and tires, matched to your floor surface
  • Grips and rider contact points
  • Bumper sections and perimeter protection
  • Deck hardware, connecting plates, and attachment mounts
Why modular matters

Built to be serviced on the floor

The platform is designed so common swaps take ordinary tools and a few minutes rather than a service call and a wait. Parts are sized to ship in a box on a standard overnight service instead of moving as freight, which is what keeps a worn item from turning into weeks of downtime.

Request a parts quote

Serial number, the part or symptom, and whether the unit is down. We'll confirm fitment and send pricing.

Request parts quoteContact support